Arcus Global extends presence on UK Government G-Cloud Framework

Arcus Global extends presence on UK Government G-Cloud Framework

Cambridge based SME brings flexibility, security and scalability of Amazon Web Services to UK public sector organisations.

 CAMBRIDGE – May 07, 2013 –Arcus Global, the leader in delivering cloud computing to the public sector, today announces that it has extended its presence on the UK government’s G-Cloud III framework. With this announcement UK public sector organisations can procure Amazon Web Services cloud technologies via Arcus Global and take advantage of the flexibility, scalability and cost savings that the cloud offers.

As the first Amazon Web Services Certified UK Government Reseller, Arcus Global has the support of Amazon Web Services to help public sector customers of all sizes design, architect, migrate and build new applications on AWS. By working closely with Amazon Web Services, Arcus has developed a competency in helping UK public sector organisations move to the cloud.

Denis Kaminskiy, Managing Director of Arcus Global said of the announcement, “We are excited to already be part of the UK government’s G-Cloud framework and at the forefront of moving the UK’s public sector organisations to a flexible IT model. From day one we have built the Arcus Global business to focus on the cloud and have chosen to partner closely with the worldwide leader in cloud computing technologies, Amazon Web Services.’

‘Giving UK public sector organisations the opportunity to procure Amazon Web Services technologies, via the G-Cloud framework, allows them to focus their resources on doing what they do best, which is delivering new services and value to the citizens of the UK, and not on maintaining and running technology infrastructure.”

Arcus Global is already working with many Public Sector organisations in the UK to help them take advantage of the flexibility, scalability and cost savings of cloud computing. Some of those that have already taken advantage of Arcus’ services include Royal Borough of Windsor and Maidenhead, Tandridge District Council, Leicestershire and Rutland Probation Trust, English Heritage and Buckinghamshire County Council.

As part of its commitment to become ‘infrastructure free’ Buckinghamshire County Council is currently in the process of piloting the migration of locally run applications to Infrastructure as a Service (IaaS) technologies. AWS was chosen for the general usage stream of the pilot because of its market leading position and alignment with the Council’s security requirements for the majority of its applications. Buckinghamshire County Council is looking forward to IaaS technologies dramatically reducing the costs and increasing the flexibility of the services it runs.

For more information on Arcus Global’s technology services available via the G-Cloud visit: www.g-cloud.arcusglobal.com

Notes to Editors:

As part of the G-Cloud III framework Arcus Global has listed access to a number of Amazon Web Services technologies for UK public sector organisations. These technologies include:

  • Amazon Elastic Compute Cloud (Amazon EC2)
  • Amazon Simple Storage Service (Amazon S3)
  • Amazon Relational Database Service (Amazon
  • Amazon
  • Amazon
  • Amazon Elastic
  • Amazon Virtual Private Cloud (Amazon
  • Amazon
  • AWS Storage
  • AWS Import
  • AWS Elastic
  • Amazon
  • Amazon
  • Amazon
  • Amazon Simple Email
  • Amazon Simple Notification
  • Amazon Simple Queue
  • Amazon Simple Workflow Service

In addition to these technology services Arcus Global will also offer a range of auxiliary consultancy services related to Amazon Web Services in order to help UK public sector organisations get the most from their cloud deployments. These services

  • Amazon Web Services
  • AWS Architecture and Design
  • AWS Implementation Services

Visit our G-Cloud mini-site: www.g-cloud.arcusglobal.com

Email: enquiries@arcusglobal.com

Call: +44 (0) 1223 911841

 

Posted in Cloud Computing, Company News

Silly Debates

There has been this article published recently on the Tech Republic.

http://www.techrepublic.com/blog/10things/10-reasons-you-should-build-your-own-cloud/3637?tag=mantle_skin;content

It is ridiculous and misguided to the point of being dangerous (just at the point where real cases of savings are appearing, it suggests a backwards approach), but it has promoted some pretty interesting debate: I am simply copying some of the comments I found entertaining and insightful ;)

Can Google give the author his Google Apps on a CD?
by: den123net
What a moronic take on things! (Unless the article is a joke, in which case, its pretty good, as it caused solid laughs across a large office full of techies). I have now shared it across colleagues and even clients and all had a good belly chuckles..

There is no In-House Cloud by definition.
The same way as there is no “National Power Grid” in-house. You can have a server room, sure, even with back-ups (wow), but it is not, nor ever be a Cloud

Will your own Cloud magically grow when you need more data / compute? Will it shrink at night when you don’t need it?

The author should get a tech job, (writing does not count), and even then refrain from advising anyone on anything …

This generated this response:

techies?
by: rduncan@…
Will your own Cloud magically grow when you need more data / compute? Will it shrink at night when you don’t need it?

it won’t grow magically, but neither does any cloud,however you can build a hybrid cloud and consume some public resources as you need them (is this magic?)
- will it shrink at night
- yes! this can be controlled by policy, not just virtual machines but right down to powering downing nodes, these are built in features of Intel Sandy Bridge & Ivy Bridge chipsets that private cloud developers are taking advantage of and can save even small data centers thousands per year.

Private cloud is the fastest growing industry on earth at the moment, makes me wonder about that large room of ‘techies’

In turn, here is the reply:

Yes techies! As in people who used to build DCs, before cloud made DCs die

This debate is getting silly (it like arguing that horses are better than cars), but here is my last reply on this:

Again, there is no such thing as in-house or private Cloud. Like there is no such thing as an in-house power grid. You can host in-house and have your own private DC (on site or off site), but it is not, nor will ever be a Cloud. Calling it your cloud is silly.

it won’t grow magically, but neither does any cloud, = yes it does . Well not magically, but companies like AWS, Google, MS have technology which took them years and billions to develop that you will not have access to. They can add capacity at such a rate (and they do) that the dont actually know how many servers they have (Google has stated this publicly) It does not matter to them. They have moved away from individual servers or racks or even DCs – it is all just capacity for them now. They run custom Hypervisors and OSes that you cannot deploy in house, and never will… So its like “magic” for most of us.

however you can build a hybrid cloud and consume some public resources as you need them (is this magic?) = Not it is not magic (see above), but, the economic argument is lost immediately if you accept this: If hybrid works, then why full Cloud does not? Demand is peaks and troughs. If you build DC for the max demand (the past) – at least 50% is wasted – when you dont use it. If you build it for average, you waste 25% only, but have to pay extra every time you go to max.

If you build for the minimum, then your utilisation is 100% (in theory), but then why make the investment at all?

Hopefully you get the point that the only possible rationale for hybrid cloud is when you have ALREADY (in the past) made the investment, and just want to migrate to Cloud gradually, and sweat something that you cannot do anything else with for a while. Even then it is dubious, which brings us to the next point.

will it shrink at night – yes! this can be controlled by policy, not just virtual machines but right down to powering downing nodes, these are built in features of Intel Sandy Bridge & Ivy Bridge chip sets that private cloud developers are taking advantage of and can save even small data centres thousands per year. = Lol. Really? You can turn down power and cooling, even turn off machines at night – but this is saving a fraction of the cost.
Do you get some of you initial investment back? Do you shrink the room in the building? Do you shrink security / patches / maintenance / salaries of the employees managing it? No of course not. Thats why those costs are called “Fixed”. In fact, even at peak times, every manual tells you not to run anything at 100% capacity – 75% is typically the top threshold. So what happens to the 25% remaining? Do you get that back? Does someone pay you? Rhetorical question…

Private cloud is the fastest growing industry on earth at the moment, makes me wonder about that large room of ‘techies’ = where did you get this from?
Public Cloud (AWS, Google, MS, Rackspace and a few others) are growing exponentially, where as server and hardware sales are crashing (the stuff that would be used for “private clouds” (HP, IBM et al all whining and trying to build their own private clouds) – just do some simple googling or read anyone from Gartner to the The Register to see this.

The room of techies, most used to design DCs and build / deploy / manage servers, large and small. They have all left the industry to join the one that has come to replace it – Cloud.

I think the final one nails it, in that it covers the main argument point. In the end, it just progress. Every time we have a similar conversation with some of our clients, and they strongly disagree, I just relax – the Cloud revolution is happening – whether someone agrees with it or not… Like all progress, it is unstoppable, not matter how many wrong articles appear around the net…

Posted in Uncategorized

Address Data

We’re having to process a lot of data at work. We’re spinning through data from a legacy system and parsing the data which has been kept in all sorts of different formats for addresses.

An awful lot of data doesn’t have spaces where you’d think spaces should be so I’m left looking for solutions… I thought about abbreviating the strings using Intelligent String Abbreviation from the lovely JSPRO.COM:

function abbreviate(str, max, suffix){
  if((str = str.replace(/^s+|s+$/g, '').replace(/[rn]*s*[rn]+/g, ' ').replace(/[ t]+/g, ' ')).length <= max){
    return str;
  }
  var abbr = '',
  str = str.split(' '),
  suffix = (typeof suffix !== 'undefined' ? suffix : ' ...'),
  max = (max - suffix.length);
  for(var len = str.length, i = 0; i &lt; len; i ++){
    if((abbr + str[i]).length &lt; max){
      abbr += str[i] + ' ';
    }else {
      break;
    }
  }
  return abbr.replace(/[ ]$/g, '') + suffix;
}

But after thinking about it I clocked that it was simply a question of replacing “,” with “, ” but only when the comma wasn’t being followed by a space. I guess that HTML would be fine with more than one space but it offended my sensibilities to indiscriminately replace commas with commas and spaces…

This, however, does the trick very nicely (Thanks Lars):

var str = str.replace(/[,^s]/g,", ");
Posted in Uncategorized

Season’s Greetings 2012

snow-trees003

Wishing you all the very best for 2013!

Thank you.

Posted in Uncategorized

Colour vs Color

Sky_clouds_landscape_STOCK_by_needanewname1

I’m not a designer by trade but by hobby so I’m always fascinated by colours. I live and breath HTML code so I end up using shed loads of hex values in page design work both at work and at home.

As such I don’t really take much notice of the names of colours used in HTML code but prefer to use the hex value, I’ve spent an awful lot of time creating little JavaScript snippets and functions to manipulate those hex values – which has helped my understanding of hexadecimal no end (My first test when I applied to do my conversion Masters in Computer Science was to take away a set of sums in hex and return with the answers – with the help of a tame Java developer I managed it as well). I remember once creating a lovely little script which rotated a set of numbers throughout the hex spectrum and allowed me to create nearly every colour eventually. Magic (I’ll have to find it soon as it made lovely little patterns).

Anyway there’s been a number of related articles about colours of late which fascinated me. I think the first of which was this one by Jacob Sloan writing in disinfomation. He talks about how we as a species have evolved our distinction of colours – almost like moving from a black & white TV to a colour TV. I was especially interested in his quotation from Empirical Zeal:

Blue and green are similar in hue. Before the modern period, Japanese had just one word, Ao, for both blue and green. The wall that divides these colors hadn’t been erected as yet.

Fascinating ehh?

But along with that article is this one on colour names around the world from CrowdFlower which investigated whether or not people in different countries had different colour boundaries. There’s a lovely visualization on there as well which allows the user to check the colour names depending upon where the respondent answered and which country s/he belonged to.

It was interesting though in that it might have had more to do with the standard of English of the respondent though. I can’t imagine many people who speak English as a foreign language being able to comfortably use some of the more esoteric English names for a colour (I do love the word Teal – not a lovely colour but a lovely word).

But alongside the differences between cultures there seems to be a much more significant difference between the sexes. Data Pointed have another lovely visualization where the different sexes were asked to name colours. That again has a lovely hover facility where you can hover over a colour to see what it is names by respondents of different sexes.

Posted in Uncategorized

Zoho CRM – Logos and Signatures (how to)

Zoho CRM is a flexible, low cost and fully customisable Customer Relationship Management system.

One of its features is that email communications can be traced against contacts within the system, either by using a free Zoho Email account, or by purchasing the mail add-on and using your own domain email address. This post is about using different kinds of signatures and how to add a logo to your signature, as these are questions I frequently get asked when working with prospective clients.

So, Zoho allows to define only one standard signature (Setup –> Personal Settings –> Signature). Using this signature, it is quite easy to insert a logo, just click on the “insert image” button and you can upload your company’s logo. Once this signature is set up, it will be used when sending emails to contacts within the system. But what happens if you work with clients from different countries and you need signatures in different languages? Or if you need more personalised signatures for certain clients? In that case, one standard signature is not enough, and the solution to the problem is creating email templates (Setup –> Templates –> Email Templates)!

In Email Templates, create a new template for Contacts (or any other module you wish to use). An Email template is made up of the main body and a footer. The footer will be used for your custom signature. If you wish to insert a logo into that signature, you will first have to insert your cursor into the main body, click on the insert image button and insert the image into the main body.

To move it to the footer, you need to select the “View html Source” checkbox, and then click on the “Edit html” button. The following window will pop up.

Now copy the image source “<img src=”…” align=”…” height=”…” width=”…”> and post it into the footer.

So, creating multiple signatures and inserting logos in signatures is just that easy using Zoho CRM.

Tagged with:
Posted in Applications

Security and the Cloud – Part 1

 This will be the first of a number of op-ed pieces on the security landscape of cloud computing. Security is often quoted as one of the main reason people back away from embracing the cloud. This I believe is often due to a combination of an over estimation of how secure their current arrangements are and a lack of knowledge about how secure the cloud CAN be. In this last regard the cloud is nothing special, like every other application, database or service its security is largely dependant on how it is used and configured and not its inherent capabilities.

As a step in gaining an understanding of the subject lets break the security landscape down into a number of arenas and look at how a classical on premise data centre, compares with an IaaS based cloud offering. This analysis can be extended to other scenarios but this is an informative example.

The physical arena, covers a direct attack on the equipment. If someone can actually walk up and touch the server then generally you have already lost. Encryption can help but that is very much a silver lining.

- Home Data Centre :- In a small regional facility with limited physical security as all the cost of security is borne by a single operator.

- Cloud IaaS:- Most likely state of the art security and a dedicated physical security team. Total cost of all security is borne across ALL the global clients of the provider.

Pipes’ arena, (apologies for the badly overused phrase), data and applications on a server are useless unless people can connect into them. This arena covers everything between the users device and the login screen.

- Home Data Centre:- Physical links into main offices, extremely secure provision of service to everyone at a desk. Mobile access has potentially been bolted on and is an increasingly overused tactical fix as the strategic solution is yet to be implemented.

- Cloud IaaS:- Mobile and Office users are in the same boat, you can’t have a tactical solution here and must expend the time and resources needed to create a fully secure   strategic solution.

This is where the CAN statement comes in, a Cloud based solution could be offer greater security than your home solution but only if it is build correctly.

Applications arena, this is a non score draw scenario as its the same applications in both locations. However this is an important arena as using other types of cloud solution such as SaaS and PaaS mean very different applications between the cloud and non cloud based services.

So I saved the best till last the users arena, again this is a no score draw between the two offerings as its the same users using the applications no matter where they are hosted. However it is worth thinking long and hard about how, where and on what users are working.

User arena security items are probably far bigger weak points then any other aspect of security in the modern environment. Sophisticated technology based attacks using zero day exploits make the news and are currently beating nation state security, but for everyone of these attacks there are hundreds based on social attacks on users. It doesn’t matter how complex and complete the lock is if someone can borrow a key.

A move to the cloud offers many benefits and can generally be made as secure as current on premise solutions. Focus should be spent on ensuring the your VPN, mobile and remote technology solutions are geared up to handle the increased traffic and are fully thought out strategic choices. However conversation on “how secure the cloud is” are great starting points to re-engage the business in the day to day activities and practices that make your data and applications stay secure independent of where they are delivered from.

Tagged with: ,
Posted in Cloud Computing

Arcus Summer!

As we head into autumn and people stop complaining about how hot it is, in preparation to complain about how cold it is, I thought I’d look back over what we got up to over the summer.

The short answer is of course tenders – a necessary evil, presumably for both suppliers and procurers alike – that reach their peak over the summer months. As Arcus grows and develops more products so the list of tenders that we have solutions for grows accordingly. I believe we have eight on the go as I write this. Add to this the re-launching of the G-cloud framework, which seems to be really taking off and we have 35 distinct products and services coming out on the updated framework.

So lots of writing: no wonder it’s a popular time to go on holiday.

However it’s not all bad. Summer also marks Arcuses Birthday! This year we turned 3 and celebrated with our (almost) traditional punting and bbq trip. One custom, I would rather have avoided was that someone always seems to go into the river on these events and while last year Louis had an early bath, this year the gods frowned upon me – twice! (Disclaimer: Pimms may have been involved)

We have picked up some fresh blood in the recent months including Magda, a new cloud analyst and former astronomer (that almost makes sense), Tony a principal architect and former physicist and Alastair, a junior developer and former physicist! Go team physics! Unfortunately we also hired one non-ex-physicist: Sarah but since she is taking care of making all our applications pretty we need someone with some aesthetic abilities.

I’m sure all our new starters will be introducing themselves in subsequent blog posts. For now I’ll leave you with our happy, drunken team photo on our third birthday. I’ve got tenders to get back to…

Happy Birthday Arcus!
Back (from left): Louis, Dom, Mark, Lars, Andy, Magda, Lena and Peter
Front (from Left): Alex, Thiago, Denis, Doug and Pete
Not in Pic: Jen, Alastair, Sarah, Ramesh, Liam and Tony

Posted in Company News

Arcus Cloud Newsletter # 8, Summer 2012

Read about Cloud news in public sector, updates from vendors, the latest projects Arcus is working on with local authorities in our Summer Newsletter. The main points of interest are: G-Cloud ii, BYOD and cloud security. Join the discussion.

http://bit.ly/Arcus8

Tagged with:
Posted in Company News

Fear, Uncertainty and Doubt over ICT jobs

A Change of Focus

There has been a recent survey highlighting the barriers to adoption of Cloud computing done by the Cloud Industry Forum (CIF). The survey was reported on publictechnology.net (can be found here) http://www.publictechnology.net/sector/central-gov/public-sector-cloud-booming-where-are-standards?goback=%2Egmp_2981638%2Egde_2981638_member_133502379

The survey comes up with all of the expected findings about growth, trajectories etc… One particular section is interesting (quote from the page linked above) – shows the areas of concern amongst users slowing down adoption:
“There was little surprise to be found in the areas that still concern end users. In descending order these were data sovereignty 85%, security 66%, privacy 66%, internet access 40%, fear of loss of control 30%. And contractual lock-in 30%. Burton sees these fears still being fuelled by FUD (Fear, Uncertainty and Doubt), which is compounded by a lack of transparency.”
However, anyone who has really worked with Cloud in the public or private sector, knows that some of the main underlying reasons for its adoption are the same as with any innovation or new technology – they are people related. Broadly, we can separate them into two categories:
1) Ignorance – or lack of awareness of options and the new possibilities the cloud offers – not answers to specific questions about data, or security, but much higher level, conceptual ones. Like – why should cloud be the default option? Most people are familiar with the terms, but will struggle to explain how to utilise PaaS, or why hosted software charged at per user per month is still not SaaS.
2) Fear – not about the solution, but about the changing model and change in general. Primarily – personal job security.
This post is about the second one: the typical fear of an IT pro for their jobs.
Cloud is inherently, by definition, easier to manage that any “on prem” or hosted solution. Whether you are talking about SaaS, IaaS or PaaS, simply the amount of “work” and tasks to be performed by IT is less. Reasons for these can be found anywhere, but one of the best places are the vendors calculators: see Google and Amazon as an example : http://calculator.s3.amazonaws.com/calc5.html
The main factors of difference are labour and management, as well as the solution itself. Clearly that does not bode well for the server admin ? It’s not a problem in the short term – but if we trace the trajectory forward we can see entire teams disappearing. Server admins, network admins – even helpdesk staff – SaaS applications require a lot less management, and certainly no client patching, no client installs etc…

Networks become simpler (75% of users will simply need an internet / PSN connection), desktop management becomes easier – no need for complex virtual environments – most apps live in the Cloud etc…
Many CIOs measure their success/power by the amount of budget they control – which is almost the same as measuring by the mount of reports they have. Cost reduction affects the budget, and Cloud reduces jobs in ICT – this much is clear.
There is certainly a lot to fear.
However, there is an alternative, much more positive view. Today in most councils I have worked with, most of the combined effort of the IT effort goes on keeping the lights on, rather than looking forward or working with the business to help them see how IT could make the business better. This is because the combined “weight” of all ICT systems in a modern organisation is so high, that simply keeping the estate running, with all the patches, upgrades, conflicts (on servers and desktops), networks, mobile devices virtualisation etc etc etc… are so high, there is simply no money / time to do anything else.
Most ICT professionals in the councils I know, did not “sign up” to manage the servers or networks – for that you go an work for a really techie company (there are plenty of jobs there if you are good). They have signed up to help other to use IT, and act as an expert. Unfortunately, in the current set up, too few get to do this (see above).
The role of IT in the public sector is trivialised, and sidelined – it is seen as a back office function – for this reason – that most IT teams focus on just maintaining, descend into “jargon” when spoken to, and are seen as blockers. As a result, the current attitude of having IT teams on the “chopping block” is understandable.
Of course, nothing should be further from the truth – IT holds the power to dramatically improve the way business both in terms of cost and quality, as well as speed. IT amounts to between 3% – 10% of the total cost of a council, but has the potential to reduce the other 95% by a third or more – so why would you cut IT teams (maximum savings of 1-2% of your org’s costs) and prevent yourself from creating 20 – 30% efficiency in the rest of the organisation? Best private enterprises understand this, and spend MORE on IT, not less.
However, simply spending more on the same, will not do – changes is skills need to happen: OUT go technical management skills, and IN come the vendor management, enterprise architecture and business analysis skills. To some extent, S/W development needs to come back to understand how things work and to augment app. functionality.
Most current teams are the exact opposite of this right now. Almost no one has an good Enterprise architecture (EA) team, but the helpdesk and desktop support teams are massive(in relation to users). No on regularly visits the business to talk to them about how IT could improve their work – what about long term technology trends? What about long term plans for agenda changes / legislation? What about the many ways in which IT innovation is driving the private sector forward? Who looks across all applications to see if certain functions should be integrated and others disaggregated or separated? How can a council take full advantage of Service Oriented Architectures? What simple change in the business process would same many IT headaches / costs? Too few of these conversations take place regularly.
Cloud gives us the perfect opportunity to focus on what is important, and to re / up skill the IT team. Pay them more, help them change, allow them to feel secure, and this will help facilitate cloud and innovation adoption more that any amount of industry briefings or training…

Tagged with: , ,
Posted in ICT Strategy