Arcus Engage is a powerful, flexible and intuitive solution...

...that helps Customer Relations, Complaints Management and Information Governance teams do their jobs effectively and efficiently.


Features & Benefits:


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Statutory Complaints

Multi-stage complaints handling with outcomes and escalations recorded at each stage.

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Non Statutory Complaints

Multi-stage complaints handling with outcomes and escalations recorded at each stage.

Compliments, Concerns and Comments

Engage customers / residents with accessible compliments, complaints and concerns handling processes.



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Arcus Engage is part of the Arcus Inform suite of products.

Arcus Inform is a collection of powerful tools designed to support and enhance business services within the Public Sector and other large businesses.