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We build products that enable people doing the most important jobs to do them better. The kind of jobs that keep our streets clean, our children safe and our communities thriving.

Arcus Built Environment

Arcus Built Environment is a product family designed to fully replace all of your existing back and front office applications for Planning, Building Control, Land Charges, Enforcements and Appeals.

Created in partnership with local authories across the UK, it is fully customisable and built to address today’s ‘always on’ service delivery challenges.


For Managers

Manage the end-to-end application process efficiently and in one place

From submission to completion, you can record and process applications, searches and cases

Accept electronic submissions from multiple channels

Omni-channel submission means you can receive and accept electronic submissions from multiple channels and portals. You can then communicate and collaborate across teams using email, social media, SMS or printed hard copy

For Users

Manage your caseload

Record and process a wide range of applications, notifications and enquiries received

Customise the solution to your needs

Work with flexible definable page contents via a familiar user interface, complemented by a powerful, easy-to-use dashboard. Create reports using the solution’s simple-to-use business intelligence tools

View site, case and contact history in one place

A single source of data allows you to view the complete history of a site or a case, along with the relevant contact history


Open API

Designed for simple integration into a range of solutions through the Salesforce AppExchange

ISO27001 certified data centres

Data is held in secure and resilient UK and European data centres with configurable security

Spatially enabled

Choose from a range of scalable mapping platforms, including Google Maps, ESRI, and Open API solutions

Add complementary apps to the solution

The solution’s extendable platform allows you to add extra applications without the need for additional hardware