Arconaut
[ahr-coh-nawt, -not]
Someone who is resourceful and curious, always ready to use their own initiative, and filled with ideas
- A friendly and collaborative member of a team
Someone who is resourceful and curious, always ready to use their own initiative, and filled with ideas
This statement guides the way we work at Arcus. For example there’s no dress code, but if you’re meeting customers it’s best to be smart. We have flexitime because we trust people to do the work and be available for meetings.
This approach leads to a very open atmosphere in the office. Managers help projects progress, but the hierarchy isn’t strict and you can raise ideas and opinions with anyone. We want you to use your initiative.
We have a friendly office where you can talk to anyone about anything. Collaboration is actively encouraged, and we use agile methodologies along with guilds to run projects and share knowledge. We don’t want people to ‘fit in.’ Diversity and difference are essential to creativity, and we want you to best the best person you can be and embrace that.
Along with a competitive salary we offer life insurance and a fund matched pension
Use your flexitime to get to the gym in the morning, or work from home when the plumber is visiting. The 35hr week, 25 days’ holiday, and ability to buy or sell up to 5 days’ holiday allow you more control over your work/life balance.
We’ll help you stay fit with free healthy snacks and a monthly subsidised massage. If you do need support we provide private medical insurance and medical cashback. This benefits you even when healthy, with rewards like cinema tickets and spa discounts.
As a growing company there are lots of opportunities for progression. Your career is largely in your hands; work hard and show initiative and your efforts will be recognised. Research and request the relevant training, and move in the direction that works for you and Arcus..
Working to make the public sector better feels good. Taking two charity days per year on top of your annual leave to donate your time to worthwhile causes feels pretty great too.
We think of the Arconauts like a family, so join in the fun with our social organisers Team Awesome, take part in a regular board game night, play for a sports team, or take the Arcus punt out for the day.
It’s a good time to be here because we’re growing up as a company. I’m excited to be contributing to and experimenting with new ideas and processes. Luckily I’m part of the best team - the devs. Someone’s always very willing to help, we keep healthy hours and people look out for you.
If you have any questions please contact careers@arcusglobal.com
As a Lead Technical Consultant within the Customer Fulfilment division at Arcus Global you and your team will work directly with customers, third parties and other teams to deploy, configure and integrate the right blend of Arcus Apps (built on the Salesforce platform) and supporting technologies (such as CRM, GIS and Document Management).
The purpose of the Service Desk Analyst role is to provide optimal value to the business by ensuring a high level of customer satisfaction upon receipt of incidents/raised tickets. You will become an integral member and work effectively with colleagues in the Service Desk team.
The role involves providing 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA).
You will be required to keep the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk in providing a one-stop service support solution.
The Senior Project Manager is responsible for the delivery of migration and new build technology projects including management and coordination of planning, scheduling of work, budget management including P&L, quality control and overall delivery of their allocated project(s).
At this level you will be managing multiple and complex projects for multiple client/customers. You will be build strong working relationships both internally and externally to influence and pursued at all levels of seniority and be a trusted advisor.
The senior project manager will deliver the project scope in accordance with business requirements and client needs ensuring delivery is on time, of high quality and in line with commercial expectations. They will ensure all work under the project is carried out to a high standard whilst constantly reviewing the methods and processes used to constantly make improvements to enhance ways of working.
As a Lead Technical Consultant within the Customer Fulfilment division at Arcus Global you and your team will work directly with customers, third parties and other teams to deploy, configure and integrate the right blend of Arcus Apps (built on the Salesforce platform) and supporting technologies (such as CRM, GIS and Document Management).
If you have any questions please get in touch at careers@arcusglobal.com
Please note that all successful candidates will be required to undergo a full criminal record background check
While we prefer to hire people directly, we do have a PSL in place. We are aware of other agencies and will be in touch if required. We don’t take cold calls.