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We build products that enable people doing the most important jobs to do them better. The kind of jobs that keep our streets clean, our children safe and our communities thriving.
 

Arcus Cloud Monitoring as a Service

Arcus CMaaS is a managed service and secure portal for monitoring events from AWS and on-premise systems, deciding what matters and creating support tickets in real time.

Its configurable rules, easy reports and our expertise, enable operations staff to proactively detect and respond to ICT issues before they impact business.

 
 
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We provide a standard set of monitors out-of-the-box and we can add additional monitors for you or change the parameters of existing ones to meet your needs.

 
 

Features, Advantages and Benefits

 
 
 
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Monitor OS, applications, websites and AWS infrastructure in one place

 
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Reduction in staff time spent monitoring infrastructure

 

 
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Create incidents in your service desk or CRM automatically

 
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Automatic grouping - you can see the wood for the trees

 

 
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Monitor APIs and restart failing services automatically

 
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Configurable, rules-based alerting and remediation

 

 
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Alert on failed user logins and AWS Console access

 
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Service can respond to any information in a system log

 

 
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Automatically email support groups when problems occur

 
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Receive security notifications from servers within your cloud infrastructure

 

 
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Get early warning of AWS hardware degradation events

 
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Provides visibility of your infrastructure's current health

 

 
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Alerts on Security Group changes, instance activity etc.

 
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Rapid notification of any operational issues

 

 
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Secure user portal for reporting and fault diagnosis

 
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Use our online reporting tools to diagnose and respond

 

 
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Visualise website analytics data in real time

 
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See your services from your user’s perspective

 

 
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Quick to implement using an Agile approach providing rapid ROI

 
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UK business day support as standard with the option to extend to 24/7

 
 
 
 
AWS was able to offer the biggest cost advantage, without requiring the council to be tied down to long term commercial commitment.
— Alan Evans, Head of ICT, Aylesbury Vale District Council