"Arcus Global has been working with Digital City Peterborough for over 18 months...."
"Arcus Global has been working with Digital City Peterborough for over 18 months. During this period, we have enjoyed our engagement with such an innovative and progressive council. Digital City Peterborough and Peterborough City Council are recognised forward thinkers in Local Government, and are on track to become the first fully "Digital End to End" authority. We have worked in partnership across a vast area of council technology, from CRM, to Line of Business Systems and IaaS, and in each area, Peterborough City Council leadership and team have shown excellent decision making, innovation and a collaborative partnering approach. "
PETERBOROUGH CITY COUNCIL (PCC) NEEDED TO COMPLETELY REDESIGN ITS APPROACH TO PROVIDING ESSENTIAL SERVICES TO RESIDENTS. THEIR OBJECTIVE WAS TO:
- Give control to their business teams to be able to define their own complete Digital processes
- Replace most of the Line of business applications
- Deliver improved resilience
- Provide a mobile working capability
- And enable long-term benefits across all services
With specialist expertise in Salesforce.com and Amazon Web Services Arcus Global worked with Peterborough City Council every step of the way from initial design, roadmap, migration and the delivery of new generation of applications. Arcus implemented Salesforce.com CRM, migrated PCC's data centre to Amazon Web Services, and rebuilt applications such as Children's Social Care, Environmental Health, Housing, Planning, Building Control and Licensing / Trading Standards, amongst others.
Richard Godfrey, Assistant Director for ICT at Digital Peterborough, delivers a webinar on how Peterborough is addressing key challenges through better use of cloud technology solutions.