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We build products that enable people doing the most important jobs to do them better. The kind of jobs that keep our streets clean, our children safe and our communities thriving.

Arcus Insight as a Service

Arcus Insight as a Service enables you to make comparisons across your organisation to improve your decision-making.

Using standardised data sets hosted on a cloud based data warehouse, it builds on the Arcus product family of CRM, Digital Service Hub and back-office Applications.

This allows you to unlock and get the maximum benefit from the data held in these systems, and across the full Salesforce platform. 


Cloud based data warehouse

Storage and compute resources are available when required, reducing infrastructure cost, while automated data redundancy reduces the risk of data loss

Data integration

Data Integration makes on-premise data available within a cloud environment secured with multiple levels of protection

Organisational comparison

By allowing service comparison with other organisations, you can highlight areas where improvement is required and facilitate early intervention, or champion centres of excellence

Centralised data warehouse

Make organisation comparisons across departments, generating insights across metrics

Standardised data formats

Make like-for-like data comparisons against other councils, to see where you are excelling and where you need to make improvements

Unlimited users

The service allows an unlimited number of end-users to use the business intelligence tool

Dashboard visualisations

Your users can create their own customised dashboards based on the data they have access to

Search based Business Intelligence

The BI tool works by typing into a search bar, so your end-users won’t require specialist skills training

Share visualisations and reports

Create and share reports or visualisations with other users of the system who  have access to the same data

Working collaboratively we get great knowledge sharing as well as being able to genuinely re-write processes to meet our needs rather than change our processes to match the system.
— James Battle, Support Services Manager, Eastleigh Borough Council