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We build products that enable people doing the most important jobs to do them better. The kind of jobs that keep our streets clean, our children safe and our communities thriving.

Arcus Licensing

Arcus Licensing is a flexible and intuitive cloud based solution developed in partnership with local authorities across the UK. It helps your licensing teams to efficiently undertake tasks related to their role, including license applications, enquiries and enforcement, and to improve customer service.

 

 

 
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For Managers

Manage caseload

The solution provides flexible processes for managing licensing related activities, including applications, inspections and giving advice and guidance to the public


Manage escalations and service breaches

Automated notifications and alerts allow your teams to manage, escalations and service breaches related to licensing cases


Improve standards and raise awareness

The solution facilitates partnerships with other organisations such as police and external agencies, helping to improve standards and safety, and reduce environmental nuisance relating to licensed activity

 
For Users

Dashboard and reporting tools 

Produce stakeholder reports using easy-to-use dashboard and reporting functionality


Manage workload

Manage all aspects of licensing activity, and collaborate across teams and services


Mobile by default

Arcus Licensing is a fully cloud based service so you can access data from any location using any internet-connected device

 
Specs

Single portal for all communications

Communicate and collaborate easily across teams using a single portal


Multiple transaction capability

The solution saves time by managing multiple transactions in a single session


Single-click reporting

Receive key reporting statistics with a single click

 
 
 
We knew that moving to a more holistic approach to service delivery was the right thing to do and the underpinning technology was key. Both Arcus and Eastleigh quickly recognised the match between their product set and the needs of the authority.
— Annie Righton, Corporate Director, Eastleigh Borough Council