Technically there is a rapid change taken place within the digital landscape. All Local Authorities will experience this change at some point. We have arrived at Digital, where are you?

 

FOLLOWING ON FROM THIS YEARS SOCITM SPRING CONFERENCE WE GIVE YOU A GLIMPSE OF SOME OF THE HIGH'S AND LOW'S OF THE A DIGITAL JOURNEY EXPERIENCED BY UK COUNCILS.

The journey's not easy, Simon Hughes of Mid Sussex District Council and Maryvonne Hassall of Aylesbury Vale District Council talk on the high's and low's on the road to delivering a truly digital enabled authority.

Simon Hughes: How working with Arcus Global has enabled Mid Sussex District Council to successfully implement a Platform for Government, replacing costly legacy applications with better more intuitive cloud based solutions.


Maryvonne Hassall:  Now five years into their digital transformation Aylesbury Vale District Council are seeing huge benefits from being an end-to-end digital Council – with a cloud back office supporting Arcus Global's Digital Services Hub AVDC can offer citizens a true digital journey for service delivery. 



Arcus & Aylesbury Vale District Council Win with New Digital Services Hub

know your digital citizen.. 

  • Understand your Citizens through social listening
  • Respond to feedback almost instantaneously 
  • Meaningful feedback helps citizens feel heard and understood
  • Modern solutions will enable you to stay ahead of the game

BUILT ON A WORLD LEADING CLOUD DIGITAL PLATFORM

(SALESFORCE.COM COMMUNITIES)

The Digital Services Hub provides real time interactions for a host of services from Revenues & Benefits through to Waste Management to Social Care, lowering the cost to transact.

Arcus digital service platform provides a single view and a single point of access for the resident across council services, and at the same time a single view for the council of that resident journey.



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