Opinion

Implementation Success

Amongst other things, the Covid world has accelerated the expectations of its citizens, who are now increasingly demanding a fast and seamless digital element to their public services. They need to be able to interact on their own terms, through any device in any location. More advanced local authorities like St Albans City & District Council are taking significant steps to deliver this experience to the community.

Why is the UK’s public sector still lagging on digital transformation?

The UK has a hugely complex system of public services. When I started Arcus Global at the backend of 2009, the UK was considered a world leader in digital government. Over that time we’ve seen a dramatic digital shift, with much innovation and achievement taking place between 2010 and 2015.

Cloud tech is not a fad: IBM split signals a change in the tides

By now, we have all seen the news that the tech giant IBM is splitting itself into two public companies, in a bid to shift its focus towards the high margin businesses of cloud and artificial intelligence. In my view, the writing has been on the wall for a decade that a tectonic shift in the relationship between business and technology is coming. This split represents part of that shift.

5 Things Clients Can do Towards a Successful Digital Transformation Project

Someone once told me that Project Management (PM) is about “being told things you don’t want to hear and telling people things they don’t want to hear”. PM certainly doesn’t come without its challenges and working with the Public Sector (notorious for its tight budgets and staff shortages) adds to it. However, having managed projects on both sides of the “fence”, I can say that it doesn’t have to always be like that.

How Local Land Charges can aid the recovery of the Economy

At first glance, the idea of land charges doesn’t conjure the most exciting of images to mind. Often the service is tucked away in the back office somewhere, only dealt with when necessary. I don’t think that, in the two decades I’ve spent responding to tenders, that I’ve seen a tender for a land charges solution that includes planning and building control. Normally the land charge staff are the last to see a solution during a demonstration at the end of a long day. Maybe land charges is the underappreciated ‘Cinderella’ of public services.

The shared challenge for local authorities and their citizens, and why tech is the solution

We started the year of 2020 talking about Brexit and single-use plastic, we’d pretty much all planned our holidays out, and we had all fallen into a trap of thinking that we knew where we would be by the end of it. The public sector was no exception.

Constructing a more automated future for building control inspections

With 2020 a tipping point for the digitalisation of building control and other crucial infrastructure services, we’re seeing many organisations look to cloud technologies as a way to maintain service delivery whilst managing risk.

Planning software suppliers can be truly creative in the current market- we just need the nod

I read this report from the Connected Place Catapult with great interest. I don’t disagree with the six principles outlined in the report. In fact, at Arcus we try to put these principles into action every day. However, in focusing wholly on the software suppliers, the report misses an opportunity to highlight some more fundamental issues.

Construction sites helped to operate the new flexible working arrangements with automated application forms from Arcus Global

The UK Government’s construction and planning update on 14th May 2020 means that construction sites can now apply to work more flexible hours to enable social distancing. In response, Arcus Global has developed a fully automated online application form to support local planning departments manage this moving forward with the ‘new normal’.

Team AWESOME tackles Socialising from home

In a company that predominantly works using the cloud, many of us are familiar with working from home. However, in the ‘time before Covid’, home working could also include a variety of in-person meetings with clients, travelling into the office to work with our colleagues, meeting up with them, and maintaining that ‘face-time’ which is so important to our working relationships.

A day in the life of IT Support when the world is Access Controlled

Sweaty. That’s probably the best way to describe how I felt the morning of Tuesday 17th March 2020. The morning after the Government issued the Work From Home order and we officially invoked our Business Continuity Plan.

A day in the life of a ‘new world’ worker at Arcus Global

The alarm goes off on the Monday morning of another working week, and this new routine is slowly starting to settle in. I ask myself the first question of the day: do I have any video conferences or meetings ahead? If the answer is no, then casual wear it is. As much as I enjoy looking like something out of 1973 Eurovision every time I don my new headset, not having to decide on a work-appropriate outfit every morning is both time saving and liberating.