Team AWESOME tackles Socialising from home

In a company that predominantly works using the cloud, many of us are familiar with working from home. However, in the ‘time before Covid’, home working could also include a variety of in-person meetings with clients, travelling into the office to work with our colleagues, meeting up with them, and maintaining that ‘face-time’ which is so important to our working relationships.

A day in the life of IT Support when the world is Access Controlled

Sweaty. That’s probably the best way to describe how I felt the morning of Tuesday 17th March 2020. The morning after the Government issued the Work From Home order and we officially invoked our Business Continuity Plan.

A day in the life of a ‘new world’ worker at Arcus Global

The alarm goes off on the Monday morning of another working week, and this new routine is slowly starting to settle in. I ask myself the first question of the day: do I have any video conferences or meetings ahead? If the answer is no, then casual wear it is. As much as I enjoy looking like something out of 1973 Eurovision every time I don my new headset, not having to decide on a work-appropriate outfit every morning is both time saving and liberating.

Why we shouldn’t go back to normal after COVID-19 – let your cloud be the silver lining

With people imagining what life will be like following the current pandemic, you often see them quoted as expecting working life to ‘go back to normal’. For me, that won’t work.


First thing’s first – I don’t think anyone could have done anything to prevent the level of disruption we are currently facing. No amount of preparation will give adequate protection from a once in a hundred years event. No amount of planning, stocking or preparing was going to cut it. Saying “we are not prepared” applies to almost every country and every business. The honest answer is that it costs too much to be prepared for something so rare and so extreme as this.

How planners can work with the cloud in this environment

The current extraordinary situation we find ourselves in has overtly demonstrated the need for those in procurement to rethink the questions that get asked about business continuity. It’s normally a dry and dull subject tucked away at the back of the tender documents, which is replied to with a stock answer detailing data centre availability and the like. Until now, no-one has ever asked: “How will your solution assist our business continuity in the case of an emergency?”

2020 Public Sector tech predictions

“When it comes to local government, it seems that open data and open standards will take more prominence. A few authorities across the UK have already put this in motion, such as the Greater London Authority (GLA), where the ambition is to create a ‘live hub’ of planning and development information, accessible to all Londoners.

What does 2020 hold for planning tech?

I was asked recently about what I think 2020 will bring for planning tech. My response to that question might not paint a futuristic picture of digitally rendered buildings but what we’re likely to see is just as interesting. The key to all this is recognising that there is a difference between what we’d like to see in planning, and what we will actually see come to market.

How real is the threat posed by big platforms to SMEs in the public sector market?

The potential threat posed by large platforms like AWS, Microsoft Azure and Salesforce to SME suppliers in the public sector has raised concerns about an ‘oligopoly’ of larger companies taking over the market with SMEs struggling for breathing space. How real is the threat, and should SMEs be concerned? Is the playing field really as unequal as some people think?

PART 5 – The Perfect Partner

Clearly, I am a bit biased here, but I do think that it is possible to get a good partner for digital transformation, as long as one understands what this means for their organisation.

PART 4 – The Digital Transformation Dream Team

When you have the vision and plan in place for digital transformation, it is time to consider who inside the local authority can do this. There are already a lot of blogs about leadership, and they all share one message: without strong leadership, transformation programmes are not possible.

PART 3 – A good transformation vision

What does real transformation look like? Digital, shiny and beautiful. Of course, the big T is not, and should not be, a one-off traumatic event, never to be repeated. Like a revolution, it may have a beginning, but it will not have an end.