Isle of Anglesey County Council takes planning and building control to the cloud

Arcus Global

Arcus Global
August 13, 2020

Digital solutions from Arcus Global makes information easily accessible and enables remote working

The Isle of Anglesey County Council has gone live with Arcus Global’s planning and building control applications. The new cloud-based system enables the Council to record and process all applications, notifications and enquiries. It provides a single source of data to drive business efficiency and enable remote working.

For Anglesey’s planning team, the software gives them the functionality to process applications enquiries, appeals and enforcements quickly and easily. They can accept payments, query spatial data and satisfy consultation requirements. Likewise, the building control team are able to communicate electronically with citizens and stakeholders, managing inspection dates in one place.

Before going live with the public portal, the Council would have to consult on new planning applications by post. This meant printing out plans and all related documents.

Elena White, Business Systems Manager at Isle of Anglesey County Council, explains: “As well as printing costs, we’d also spend a considerable amount on postage. With the portal in place we’ve saved time and cut down our costs.”

With the planning and building control process all online and easily accessible, the Council has enabled its employees to work remotely, accessing Arcus Global’s highly responsive system from anywhere, at any time. Whether planning officers are working from home, in a remote office or on site they can navigate the system. Uploading documents and sending emails all within the same application, which ultimately allows them to be productive wherever they are, on any device.

“The current restrictions to our daily work and travel have been a fantastic test for the system. The entire Council has been working from home for the past 18 weeks and our planning, building and public platforms have been working perfectly – showing our employees they can carry on as normal without being in the office. It just goes to show what a difference being cloud-based makes,” says Elena.

About Arcus Global

Arcus Global, formed in 2009 and based in Cambridge UK, is a market leading GovTech cloud company, delivering mission critical technology solutions that enable local authorities and other public sector organisations to transform their service delivery to citizens.

The Software as a Service division of Arcus has developed a platform based suite of Applications for Local Government. Addressing the challenge of legacy technology in Citizen Digital interaction, Planning, Building Control, Licensing, Environmental Health. Arcus has grown to over 30 customers including Folkestone & Hythe District Council, Eastleigh Borough Council and the London Borough of Southwark.

The Cloud Infrastructure Division of Arcus provides Consultancy, Managed Services and Cloud Storage to a large number of Public Sector bodies across Central Government, Local Government, the NHS and the Education sector.


Kate Warboys, Marketing Manager at Arcus Global