Posts tagged Events
Arcus Answer - the future of AI-powered customer service? By Tim Lancaster, AWS practice director

Arcus Answer - the future of AI-powered customer service?

What if your service users could speak to Alexa (Amazon Echo) rather than an automated service- answering up to 40% of calls and reducing call costs from nearly £4 to less than £1. This is a service that’s all about achieving savings, gaining efficiencies, having happier staff as well as providing a better customer experience.

Read More
Company NewsKate WarboysEvents, AWS, AI