Solace Summit 2018 – The call to make our local services sustainable
Attending events such as Solace Summit ensures that we are constantly kept abreast of the latest issues affecting local authorities and other public-sector entities.
Arcus sees success at the Computing Cloud Excellence Awards
It was a huge week for Arcus Global last week at the prestigious Computing Cloud Excellence Awards. We took home ‘Cloud Telephony Project of the Year’ for Arcus Answer and were also involved in the ‘Best Cloud Project’ win for NHS Business Services Authority (NHSBSA). The public sector is changing the way they communicate with… Read more »
Arcus Answer – the future of AI-powered customer service?
Arcus Answer – the future of AI-powered customer service?
What if your service users could speak to Alexa (Amazon Echo) rather than an automated service- answering up to 40% of calls and reducing call costs from nearly £4 to less than £1. This is a service that’s all about achieving savings, gaining efficiencies, having happier staff as well as providing a better customer experience.
The Sunday Times recognises Arcus Global as one of Britain’s fastest- growing tech companies
The Sunday Times recognises Arcus Global as one of Britain’s fastest- growing tech companies
The annual Sunday Times’ Tech Track 100 league, lists Arcus Global as 56 of Britain’s fastest-growing private technology companies,one of only five companies from the tech hub of Cambridge.
What connects the beach, talent, transformation and the digital future?
Well it’s the annual Chartered Institute of Public Finance and Accountancy (CIPFA) conference in Bournemouth on July 11 and 12. The theme is Talent, Technology, Transformation: Mapping the Digital Future. So we have to be there!
What role should philosophy play in artificial intelligence?
We are delighted to be hosting an event in collaboration with Anglia Ruskin University on June 21 in central Cambridge.
The event coincides with the annual Digital Leaders week which is a inspirational week in the digital transformation calendar in the UK. There are many events to choose from and we’re delighted to be running one in Cambridge.
GovCamp 2012 – public sector ‘unconference’
Last year as part of the G-cloud accreditation process I found myself in the hallowed Google offices in London attending an event where the Government Procurement Service (GPS) were trying to de-mystify the tendering process. A noble aim indeed but I was confused by their odd choice of name for the event, “ApplyCamp“, given the… Read more »