Why is the UK’s public sector still lagging on digital transformation?
The UK has a hugely complex system of public services. When I started Arcus Global at the backend of 2009, the UK was considered a world leader in digital government. Over that time we’ve seen a dramatic digital shift, with much innovation and achievement taking place between 2010 and 2015.
Arcus Global appoints Casey Crellin as new COO
Cloud services provider to the public sector, Arcus Global, has appointed Casey Crellin as Chief Operating Officer (COO) to drive operational excellence across the company.
Arcus Global appoints new business development director
Arcus Global, a cloud solutions provider for the public sector, has hired Tony Burrows as business development director. In his role, Burrows will be responsible for commercial activity, identifying new market opportunities, leading on bids, and driving outcomes for customers utilising the Salesforce platform.
Arcus Global takes on Cambridge Judge Business School apprentice
Cambridge-based Arcus Global, a cloud solutions provider for the public sector, has hired an apprentice from Cambridge Judge Business School. Guneet Malik is currently working his way towards achieving an MBA with a concentration on digital transformation.
What connects the beach, talent, transformation and the digital future?
Well it’s the annual Chartered Institute of Public Finance and Accountancy (CIPFA) conference in Bournemouth on July 11 and 12. The theme is Talent, Technology, Transformation: Mapping the Digital Future. So we have to be there!
Arcus Global secures £3m investor funding to enable further growth
…”Arcus has developed an enviable reputation for their innovative approach and we believe their solutions will fulfil an important role in helping public sector organisations drive efficiencies and to adapt to the changing digital landscape.” Charlie Robinson YFM
Arcus becomes a consulting partner for the Amazon Connect service
Arcus Global are rather pleased to announce that, following a rigorous assurance process, we have become the first validated ‘go to’ consulting partner in EMEA for the Amazon Connect service.
Amazon Connect is the artificial intelligence (AI) based, automated service that powers the contact centre of the world’s most customer centric company – Amazon.com. It is also the technology that we used for our successful project with the NHS Business Services Authority – which resolved 42% of calls to the European Health Insurance Card (EHIC) service.
Would you buy a house in the same way government procure goods and services?
Let’s for minute image that there are fixed rules for buying a house. Let’s stretch our imagination a little bit further and imagine that we had to buy a house using the principles that govern the procurement process.
4 Causes of Legacy Systems Syndrome and Some Ways to Mitigate Them
Does your organisation have a system, which while critical to some business function is proving nearly impossible to update and change? Does every upgrade cycle take months and require serious effort and testing? Is the application starting to creak at the seams and proving occasionally unstable?