Assistant Project Manager

Department: Implementation
Reporting to: Head of PMO
Salary range: £28,000 (DOE) + benefits
Location: Cambridge

Closing date: 20 July 2018

About the role

As an assistant project manager within Arcus Global you will be supporting software implementation projects, ensuring we deliver high quality solutions to clients within timescale and budget. You will work with the rest of the project management to produce project timelines, help facilitate meetings and verify that all involved know the current status and what they should be doing. 

You will have sound technical knowledge with a mature approach, and a flexible outlook. It would be useful to have project experience as part of a team delivering software, however valid alternative experience would be considered and indeed welcomed. Excellent communication and customer liaison skills are essential.


What you'll be doing

Project Planning - Work with the Arcus project team to develop project documentation, such as project plans and technical drawings, organise schedules of personnel such as developers and associated administration staff, and carry out analysis and reporting on projects. 

Communicate - Help facilitate transparent, open and honest communication among teams and stakeholders. Visit customers regularly as part of a project team. Ensure that the progress of the project is communicated and transparent, internally and to the customers. 

Insight, Discovery and Training - Assist in looking for new ways to improve our products or customer processes through discovery sessions and user tests. Present this information back in a confident and clear manner. Once a solution has been build you will help plan and potentially lead train the trainer or end user training sessions.


What we need from you

Project Management - No formal project management experience required. However candidates must be able to demonstrate a strong ability to balance the needs of the business, delivery timescales, budgets and client satisfaction in a level-headed and professional style. Demonstrable achievements in any role involving the above requirements will be considered favourably.

Technical Knowledge - Have a good understanding of business admin systems in order to be able to work effectively with the technical team to help manage delivery of Arcus products.

Customer Management - Experience of working with customers and helping them work through challenges to achieve a positive outcome. 

Organisation - You will be highly organised and not easily fazed by unexpected changes or issues.


What we'd like from you

Agile Methods - Experience of agile project delivery and how to apply it in ways appropriate to each challenge. 

Architecture - Understand the principles of application architecture and have experience with data migration. 

Tools - Any of the following would be advantageous to have a working knowledge of: An issue management application such as JIRA, basic HTML development principles or an existing knowledge of Salesforce.

About us

Arcus Global was established in 2009 by Denis Kaminskiy and Lars Malmqvist.  Arcus Global uses technology in a disruptive way, to help the public sector to save costs and deliver transformational change via Cloud-based solutions.

We are a fast growing company and employ over 120 staff in our offices in Cambridge, UK.  We work hard to maintain the entrepreneurial energy and spirit of a startup.  We encourage all members of staff to share their ideas and inspiration for change and improvements irrespective of their role.  

Our software is developed using agile methodologies.  We work closely with our public sector customers to ensure our products meet their specific needs.

We partner with the best in the business, including Salesforce and Amazon Web Services. We were the first UK based company to be named AWS Government Competency Partner, recognising our expertise within the public sector.

As a successful and growing business we have a number of awards under our belt.  In 2016 we won two major awards.  The Barclays Small Business Excellence Awards and the European IT Excellence Award for Customer Solutions.

Arcus is listed in the 2017 Deloitte UK Technology Fast 50, a ranking of the 50 fastest growing technology companies in the UK.

Our Perks

Formal benefits: 

  • Health insurance (for you and your family) 
  • Medical cash back plan (for you and your family) 
  • Life insurance 
  • Pension Scheme - fund match up to 3% 
  • Competitive salary 
  • 25 days holiday
  • Holiday Buy/Sell Scheme of up to 5 days
  • 35hr week with flexitime and working from home

Culture benefits

  • Feel good: all staff work with the knowledge that our products help the public sector to perform better.  
  • Career development: all staff determine their own career development with support from managers.
  • Friendly environment: we have a stimulating, fun, collaborative and entrepreneurial environment where people are highly valued.  Joining Arcus means you’ll be joining a 'family' rather than just another company.
  • Snacks: we provide free fruit and healthy snacks along with a wide range of beverages.
  • Social club & events: we are a friendly bunch and believe that an active social life is important so we have a comprehensive social calendar. Whether you’re into music, sport, or board games there’ll be an activity for you


Nic Williams