Technical Consultant (Salesforce)

£35,000 - 45,000 + benefits


Closing Date: 8th April

  • Are you excited to take your Salesforce skills to the next level?

  • Do you have a genuine passion for helping our customers understand how technology can help them work better (and where it is just pointless bells and whistles)?

  • Do you want to work in a friendly and entrepreneurial environment where you can have a positive impact by working to improve the public sector ?

    If the answer is yes then read on………

About the team

Arcus Platform Projects is a small, friendly & diverse team, focussed on delivering business software based around the platform to a varying and evolving group of customers - mostly public sector clients, typically local authorities who are delivering important services to our communities.

We are gradually developing an increasing number of reusable software assets (the products) to offer ‘out of the box’ solutions to common requirements. The Platform Projects team works beyond the edge of our standard products, delivering Salesforce consulting services and bespoke solutions to new and existing users of Salesforce technology.

Our custom development work leverages the capabilities of the Salesforce Platform (and sometimes some modules of the Arcus ‘Apps’) to offer cost effective and scalable technology as an alternative to other technology stacks.

About the role

As a Technical Consultant, you will work closely with clients to help solve business and technology problems for our customers, supporting them in achieving their goals and introducing them to the full range of products and services Arcus can offer.

You will use agile methodologies to gather, document and analyse customer requirements. You will then transform these into technical requirements, suggest changes and improvements to processes where it provides business benefit, and you will be able to demonstrate how the technology can help deliver this. Convert requirements into scalable Salesforce solutions and break the solution down into tasks to be delivered.

You will then work directly with those customers, third parties and other teams within Arcus to deploy, configure and integrate the right blend of Arcus Apps (built on the platform) and supporting technologies (such as CRM, GIS and Document Management). Working on multiple concurrent projects, you will contribute to the deliverables for projects including process and functional design, technical architecture, technical design, development and testing.

You will take the lead and work independently on smaller projects and contribute your expertise to larger team projects ensuring you assist in the development of your team members.

You will spend up to half your time travelling to and working on client sites across the UK, typically for one or two day workshops. When not on site, you will be based in our office in Cambridge with opportunities for flexible working.

What we are looking for?

Required skills and experience

  • A minimum of 12 months working within the software platform. You should have working knowledge of system administrator functionality, ideally on the Lightning experience.

  • Proven experience with the delivery of technical projects either as a consultant, freelance or internally.

  • Effective interpersonal skills with the proven ability to develop trusted relationships with clients

  • Strong communication skills (verbal and written)

  • Strong client focus and professional integrity

Desired skills and experience

  • Salesforce certified Admin (ADM-201 / ADX-201) or App builder (Dev-402).

  • Public sector experience - either working in or for local or central government agencies.

  • Experience of agile project delivery methods

  • Broader business change consulting experience for example around requirements capture and process modelling

  • Experience using data migration tools such as data loader or data import wizard to import data to Salesforce

  • Programming experience including Javascript or Java.

What do you get in return?


  • Health insurance & Medical Cash back plan (for you and your family)

  • Life insurance & Pension Scheme - fund match up to 5%

  • 25 days holiday

  • Holiday Buy/Sell Scheme of up to 5 days

  • The good feeling that comes from working to improve the public sector

  • Career progression in your hands, whether you want to work with development, customer relationships or business skills

  • Friendly & entrepreneurial environment: we’ve created a stimulating, fun, collaborative and entrepreneurial environment where people are looked after. Joining Arcus means you’ll be joining a 'family' rather than 'just another company'

  • Free fruit and healthy snacks

  • Social events: Regular events organised by Team Awesome make us a very social company

  • Social clubs: whether you’re into music, sport, or board games there’ll be a social club for you

Kate Warboys