Senior Project Manager

Reporting to: Head of PMO



Closing date: 11th January

About Us

We’re a growing software and consultancy company working hard to keep the entrepreneurial fun atmosphere of a start-up. We always aim to be a company people want to work for.

Our software is developed using agile methodologies, working closely with our public sector customers

Ideas and inspiration come from all staff regardless of role. Guilds provide an easy way to expand knowledge and experience outside of standard departments.

We partner with the best in the business, including Salesforce and Amazon Web Services. We’re the first UK based company to be named AWS Government Competency Partner, recognising our expertise within the public sector.

Winner of the Barclays Small Business Excellence Awards 2016, which is given to companies that have displayed outstanding innovation, product, quality, service, imagination, marketing and managerial skills.

Winner of the European IT Excellence Award in 2016 for Customer Solution, which is given to companies that demonstrated how carefully they have been listening to their customers and building solutions that do make a difference.

About the Role

The Senior Project Manager is responsible for the delivery of migration and new build technology projects including management and coordination of planning, scheduling of work, budget management including P&L, quality control and overall delivery of their allocated project(s).

At this level you will be managing multiple and complex projects for multiple client/customers.  You will be build strong working relationships both internally and externally to influence and pursued at all levels of seniority and be a trusted advisor.

The senior project manager will deliver the project scope in accordance with business requirements and client needs ensuring delivery is on time, of high quality and in line with commercial expectations. They will ensure all work under the project is carried out to a high standard whilst constantly reviewing the methods and processes used to constantly make improvements to enhance ways of working.

What you’ll be doing

  • Plan and control finances by means of accurate estimation, forecast tocomplete and strong monitoring and control of spend. Agree costs and sign off invoices in line with the agreed budget.

  • Be responsible for the P&L of the assigned project, assist in generating monthly/weekly financial reports and ensuring the contract is profitable.

  • Manage assigned virtual project team.  

  • Leads project decisions regarding technical approaches, cost and scheduling

  • Maintain governance arrangements in line with the arcus Business Management System for the delivery of the project, defining clear roles, responsibilities and accountabilities across all stakeholders with regular monitoring to ensure roles/responsibilities are being fulfilled as expected

  • Provide weekly and monthly project reports for directors and clients ensuring they are accurate, provided in a timely manner and presented in a professional format

  • Manage the day to day client relationship to deliver satisfaction of client needs whilst maximising business value. Liaise proactively with clients on progress of jobs.

  • Acts as a point of escalation for customer complaints, respond quickly and proactively to resolve the issue as presented, escalating to the Delivery Manager/Customer Fulfilment Director as appropriate.

  • Work closely with project managers to standardise process, best practice and enable continuous improvement.

  • Committed to continuous learning by sharing own knowledge with colleagues and looks at opportunities to bring training into the department and improve skills and techniques uses

What we need from you...

  • Degree educated

  • Practitioner level in PRINCE2 or Agile Project manager

  • Substantial project management experience across multiple and complex projects in an IT context

  • Lateral thinker with the ability to provide solutions to complex problems

  • Strong team leadership skills

  • Experience of implementing change management methodologies

  • Delivery focused, resilient to the end

  • Ability to build credibility quickly advise project teams on their projects in relation to the programme

  • Excellent relationship building skills. Able to use knowledge to instil confidence in internal and external parties

  • Ability to influence and pursued at all levels and able to develop stakeholder maps to create compelling communication plans

  • Confident people manager and able to assert authority when required. Good at dealing with a variety of people and personalities

  • Good commercial acumen with an understanding of delivering client satisfaction whilst maximizing business value

  • Self-motivated and able to operate autonomously

  • Highly methodical and conscientious, meticulous at planning and breaking down a plan into day to day, step by step tasks with clearly identified critical points for delivery

  • Strong written and oral communication skills, able to work with a wide range of systems and experienced with writing and analysing reports

What we’d like from you…

  • Previous experience of working in the public sector.

Our perks:

Formal Benefits:

  • Health insurance (for you and your family)

  • Medical Cash back plan (for you and your family)

  • Life insurance

  • Pension Scheme - fund match up to 3%

  • Competitive salary

  • 25 days holiday

  • Holiday Buy/Sell Scheme of up to 5 days

  • 35hr week with flexitime and working from home

Culture benefits

  • The good feeling that comes from working to improve the public sector

  • Career progression in your hands, whether you want to work with development, customer relationships or business skills

  • Friendly & entrepreneurial environment: we’ve created a stimulating, fun, collaborative and entrepreneurial environment where people are looked after. Joining Arcus means you’ll be joining a 'family' rather than 'just another company'

  • Free fruit and healthy snacks

  • Social events: Thirsty Thursdays, Souper Mondays, and monthly events organised by Team Awesome make us a very social company

  • Social clubs: whether you’re into music, sport, or board games there’ll be a social club for you

Kate Warboys