Arcus Pollution Control enables environmental protection and pollution control teams to manage all aspects of their work including permit applications, monitoring, enquiries and enforcement, though re-usable core components such as workflow, automated alerts and integrated reporting.
Custom workflow creation tools allow your users to define modern service delivery processes and business logic, improving efficiency and user engagement across the service
Measure and quantify the outcomes and impact of interventions using the solution’s dashboard and reporting functionality
Manage and assign workload to individuals and teams in real-time to increase efficiency, collaboration and information-sharing between services
Address selection from Local Land and Property Gazetteer systems helps teams to maintain business data integrity and a single view of the customer across services, reducing support costs and improving customer engagement
A full history of casework activities and communications provides teams with complete visibility of legacy, ongoing and scheduled casework
Manage activities, visits, inspections and meetings in one place
The solution has extensive search capabilities, allowing you to perform searches across the system
Generate key casework collateral at any stage of the process so you can quickly and easily communicate with relevant parties, singularly or as groups
Communicate pollution issues using social media and push notifications via SMS, direct message or email
Communicate and collaborate easily across teams using a single portal
The solution saves time by managing multiple transactions in a single session
Receive key reporting statistics with a single click
“It’s a real collaborative process with Arcus – it’s been a partnership right from the outset. Arcus work with you to build the system – that was the bit that we found most attractive. They have a real desire to understand the customer needs rather than to say here is a product, take it or leave it”
