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We build products that enable people doing the most important jobs to do them better. The kind of jobs that keep our streets clean, our children safe and our communities thriving.

Arcus Pollution Control

Arcus Pollution Control enables environmental protection and pollution control teams to manage all aspects of their work including permit applications, monitoring, enquiries and enforcement, though re-usable core components such as workflow, automated alerts and integrated reporting.

 

 
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For Managers

Highly configurable workflows

Custom workflow creation tools allow your users to define modern service delivery processes and business logic, improving efficiency and user engagement across the service


Measure and quantify outcomes and impact

Measure and quantify the outcomes and impact of interventions using the solution’s dashboard and reporting functionality


Increase efficiency and collaboration

Manage and assign workload to individuals and teams in real-time to increase efficiency, collaboration and information-sharing between services


Single view of data

Address selection from Local Land and Property Gazetteer systems helps teams to maintain business data integrity and a single view of the customer across services, reducing support costs and improving customer engagement

 
For Users

Full history of casework

A full history of casework activities and communications provides teams with complete visibility of legacy, ongoing and scheduled casework


Diary management

Manage activities, visits, inspections and meetings in one place


Powerful search tool

The solution has extensive search capabilities, allowing you to perform  searches across the system


Generate key documents

Generate key casework collateral at any stage of the process so you can quickly and easily communicate with relevant parties, singularly or as groups


Keep citizens informed

Communicate pollution issues using social media and push notifications via SMS, direct message or email

 
Specs

Single portal for all communications

Communicate and collaborate easily across teams using a single portal


Multiple transaction capability

The solution saves time by managing multiple transactions in a single session


Single-click reporting

Receive key reporting statistics with a single click

 
 
It’s a real collaborative process with Arcus – it’s been a partnership right from the outset. Arcus work with you to build the system – that was the bit that we found most attractive. They have a real desire to understand the customer needs rather than to say here is a product, take it or leave it
— Nick Tustian, Chief Executive Officer, Eastleigh Borough Council