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We build products that enable people doing the most important jobs to do them better. The kind of jobs that keep our streets clean, our children safe and our communities thriving.

Arcus Pollution Control

Arcus Pollution Control enables environmental protection and pollution control teams to manage all aspects of their work including permit applications, monitoring, enquiries and enforcement, though re-usable core components such as workflow, automated alerts and integrated reporting.

 

 
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For Managers

Highly configurable workflows

Custom workflow creation tools allow your users to define modern service delivery processes and business logic, improving efficiency and user engagement across the servicee


Measure and quantify outcomes and impact

Measure and quantify the outcomes and impact of interventions using the solution’s dashboard and reporting functionality


Increase efficiency and collaboration

Manage and assign workload to individuals and teams in real-time to increase efficiency, collaboration and information-sharing between servicess


Single view of data

Address selection from Local Land and Property Gazetteer systems helps teams to maintain business data integrity and a single view of the customer across services, reducing support costs and improving customer engagementt

 
For Users

Full history of casework

A full history of casework activities and communications provides teams with complete visibility of legacy, ongoing and scheduled caseworkk


Diary management

Manage activities, visits, inspections and meetings in one placee


Powerful search tool

The solution has extensive search capabilities, allowing you to perform  searches across the systemm


Generate key documents

Generate key casework collateral at any stage of the process so you can quickly and easily communicate with relevant parties, singularly or as groupss


Keep citizens informed

Communicate pollution issues using social media and push notifications via SMS, direct message or emaill

 
Specs

Single portal for all communications

Communicate and collaborate easily across teams using a single portal


Multiple transaction capability

The solution saves time by managing multiple transactions in a single session


Single-click reporting

Receive key reporting statistics with a single clickn

 
 
We knew that moving to a more holistic approach to service delivery was the right thing to do and the underpinning technology was key. Both Arcus and Eastleigh quickly recognised the match between their product set and the needs of the authority.
— Annie Righton, Corporate Director, Eastleigh Borough Council