Arcus Salesforce Managed Service – Customer Success & Support

Arcus Salesforce Managed Service – Customer Success & Support

Arcus Salesforce Managed Service – Customer Success & Support

Arcus Global offers support with certain complexities of administering and maintaining the environments of Salesforce.com.

We offer ongoing support, configuration, administration and enhancement by expert resources.

Following an initial on-boarding project, costs are based on the scope of service and complexity of the environment.

Arcus Professional Services is part of the Arcus platform, including but not limited to CRM, Housing, Built Environment, FOI and Waste Management.

Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.

Why Arcus Salesforce Managed Service?

On-demand Salesforce support

Experienced Salesforce administrators

Flexibility to add on additional services

ITIL Service Management processes: Trusted and reliable processes

ISO 27001, 9001 and 14001 certified provider

Monthly service reports

Access to Arcus developers & implementation teams with 3rd party product expertise

Cost effective, scalable & sustainable support arrangements. High quality & low risk

Accelerated & cost effective issue resolution

Available via

G-Cloud Provider Logo
Digital Outcomres Specialist Logo
Uk SME Member Logo