Arcus Trading Standards
Arcus Trading Standards
Arcus Trading Standards is a scalable, responsive cloud solution. It enables Trading Standards practitioners to manage all aspects of their work including investigations, monitoring and enforcement through reusable core components such as workflow and alerts for managing inspections, providing advice, recording investigations and managing evidence.
Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.
Why Arcus Trading Standards?
Intuitive consumer grade user experience
Embedded reporting & analytics
Self-service & mobile working built-in; citizens & officers can access anywhere, anytime
User Interface is highly customisable
Documented, published open API included as standard
Online consultation of responsible authorities and non-statutory consultees
Online submission of service requests and complaints
All comms channels available: create documents, emails, SMS from templates
Enables collaboration with other services and agencies within the system.
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