from Arcus is the first port of call for cloud-based Customer Relationship Management solutions

MANAGING a complex environment can be challenging. Arcus expert administration enables you to Run multiple applications, advanced security architectureS and an array of production & development environments.

Features & Benefits:

Expert administration

We design, implement and manage core processes for your administration. We will train your users, transfer knowledge and skills and resolve complex issues. Arcus will optimise your environment, monitor usage and help deliver best value from your investment.


Run multiple applications and environments allows organisations to deploy an incredible array of customisations, third party applications and in-house developments. Arcus Global will run and manage the entire process using multiple environments according to best practice and our tested ITIL based methodology.

Integrate to your environment

To use the full power of the platform in a complex business environment, robust integration with your systems is essential. Arcus has a set of fully developed connectors for most market leading public sector legacy applications and we are releasing new ones all the time.

🎧 provides a complete service desk and customer management solution

Can integrate with telephony systems, social media and back office Line Of Business systems to provide a true single view of the resident. can evolve as your requirements change

The system can grow and evolve with changing requirements over time. This enables a broader digital strategy to be delivered via a single system, consolidating information across the organisation into one place while reducing complexity.

+ Platform has an extensive set of available add-ons

It can reflect individual business process, can immediately deliver significant new elements of functionality such as telephony or document signing.

Arcus has extensive experience successfully implementing in Public Sector

Arcus can combine both broad and deep knowledge of and experience of best practice across the Public Sector. This means our approaches is tailored to your specific situation and can deliver tangible business benefit & ROI at each stage of roll out in the most cost effective way possible.


Arcus Global has acted as a true partner for PCC, developing our architecture, and working collaboratively with our outsourcer Serco. Arcus have demonstrated the depth of their relationship with AWS and, helping to ensure that PCC receives the most benefit in maximising the usage of their investment in the Cloud to show true value for money.
— Richard Godfrey, Assistant Director: Digital Peterborough