Arcus Digital Service Hub – Revenues and Benefits
Arcus Digital Service Hub – Revenues and Benefits
Digital Services Hub (DSH) Revenues and Benefits is a single, secure, scalable portal through which citizens and businesses access their Council Tax, Business Rates, and Benefits accounts to view statements, receive notifications and track upcoming payments. Additional modules are available for Landlords and Business Improvement Districts.
Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.
Why Arcus Digital Service Hub – Revenues & Benefits?
Standards compliant including both Web and Web Accessibility standards
Responsive design: All information can be accessed on mobile devices
Allows both authenticated and unauthenticated use
Supports multi-factor authentication if required
Documented, published Open API included as standard
Scalable solution: council can deploy for 1 or 100 services
Cloud based system: Always-on, independent from LA network/local issues
Automated notifications, escalations and service breaches, both internally and externally
Designed in partnership with UK LA local authorities
User Interface is highly customisable
Accessible 24 / 7 / 365
Reduced costs, better decisions and happier staff
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