Arcus Digital Services Hub My Account

Arcus Digital Services Hub My Account

Arcus Digital Services Hub My Account

Arcus Digital Services Hub My Account, is a single, secure, scalable portal through which citizens and businesses self-serve to access multiple service areas for information, to report, apply, book, pay.

It provides a single engagement channel and lowers the cost to transact.

Includes; Council Tax, Business Rates; Benefits, Housing, Waste, Democratic Services, Planning, Building Control, Environmental Health, Licensing.

Arcus Digital Platform is part of the Arcus platform, including but not limited to CRM, Housing, Built Environment, FOI and Waste Management.

Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.

Why Arcus Digital Services Hub My Account?

Intuitive consumer grade user experience

Embedded reporting & analytics

Self-service & mobile working built-in; citizens & officers can access anywhere, anytime

User Interface is highly customisable

Standards compliant including both web & web accessibility standards.

Allows both authenticated and unauthenticated use.

Scalable solution: council can deploy for 1 or 100 services

Automated notifications, escalations and service breaches, both internally and externally

Designed in partnership with UK LA local authorities

Available via

G-Cloud Provider Logo
Digital Outcomres Specialist Logo
Uk SME Member Logo