Arcus Digital Services Hub My Account
Arcus Digital Services Hub My Account
Arcus Digital Services Hub My Account, is a single, secure, scalable portal through which citizens and businesses self-serve to access multiple service areas for information, to report, apply, book, pay.
It provides a single engagement channel and lowers the cost to transact.
Includes; Council Tax, Business Rates; Benefits, Housing, Waste, Democratic Services, Planning, Building Control, Environmental Health, Licensing.
Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.
Why Arcus Digital Services Hub My Account?
Intuitive consumer grade user experience
Embedded reporting & analytics
Self-service & mobile working built-in; citizens & officers can access anywhere, anytime
User Interface is highly customisable
Standards compliant including both web & web accessibility standards.
Allows both authenticated and unauthenticated use.
Scalable solution: council can deploy for 1 or 100 services
Automated notifications, escalations and service breaches, both internally and externally
Designed in partnership with UK LA local authorities
Available via
