Arcus Government Pack
Arcus Government Pack
Arcus Government Pack supports central and local government organisations in their use of the Salesforce platform by providing features specifically designed for and with governmental organisations. These include financial management and integrated payment channels, data security and publishing, task automation, workflow management, and multi-channel communications.
Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.
Why Arcus Government Pack?
Intuitive consumer grade user experience
Embedded reporting & analytics
Self-service & mobile working built-in; citizens & officers can access anywhere, anytime
Centralised financial management including & automated reconciliation
Sophisticated fee calculator removes human error from fee and fine calculations
Integration with payment-engines: GOV.UK Pay, Capita SCP, Civica eStore
Supports secure publishing of data and documents where regulations require it
Visual workflow tools reduce training needs & help eliminate human error during case processing, highlighting risks at key points in a process
Comms supporting email, letters, SMS, online notifications via customer portals
Available via
