Arcus Salesforce Central Government CRM

Arcus Salesforce Central Government CRM

Arcus Salesforce Central Government CRM

The Arcus Central Government CRM builds on the industry leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of central government.

This includes enhanced views of citizens, businesses, addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Arcus Digital Platform is part of the Arcus platform, including but not limited to CRM, Housing, Built Environment, FOI and Waste Management.

Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.

Why Arcus Salesforce Central Government CRM?

Intuitive consumer grade user experience

Embedded reporting & analytics

Self-service & mobile working built-in; access anywhere, anytime

User interface is highly customisable

Open APIs providing multiple routes for integrations

Highly scalable & resilient architecture

Support for central government specific catalogue of services

Tailored representations of citizens & business customers

Comprehensive security & audit controls

Available via

G-Cloud Provider Logo
Digital Outcomres Specialist Logo
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