Arcus Central Government CRM powered by Salesforce
Arcus Central Government CRM powered by Salesforce
The Arcus Central Government CRM builds on the industry leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of central government.
This includes enhanced views of citizens, businesses, addresses, a service catalogue, and integration to the Arcus Digital Service Hub.
Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.
Why Arcus Salesforce Central Government CRM?
Intuitive consumer grade user experience
Embedded reporting & analytics
Self-service & mobile working built-in; access anywhere, anytime
User interface is highly customisable
Open APIs providing multiple routes for integrations
Highly scalable & resilient architecture
Support for central government specific catalogue of services
Tailored representations of citizens & business customers
Comprehensive security & audit controls
Available via
