Arcus Local Government CRM powered by Salesforce
Arcus Local Government CRM powered by Salesforce
The Arcus local government CRM builds on the industry leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.
Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.
Why Arcus Salesforce Local Government CRM?
Intuitive consumer grade user experience
Embedded reporting & analytics
Self-service & mobile working built-in; access anywhere, anytime
User interface is highly customisable
Comprehensive security & audit controls
Support for local government specific catalogue of services
Tailored representations of citizens & business customers
Highly scalable and resilient architecture
Open APIs providing multiple routes for integrations
Available via
