Arcus Salesforce Local Government CRM

Arcus Salesforce Local Government CRM

Arcus Salesforce Local Government CRM

The Arcus local government CRM builds on the industry leading Salesforce.com Service Cloud to deliver a comprehensive set of features and functionality tailored to the specific needs of UK local government. This includes enhanced views of citizens and addresses, a service catalogue, and integration to the Arcus Digital Service Hub.

Arcus Digital Platform is part of the Arcus platform, including but not limited to CRM, Housing, Built Environment, FOI and Waste Management.

Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.

Why Arcus Salesforce Local Government CRM?

Intuitive consumer grade user experience

Embedded reporting & analytics

Self-service & mobile working built-in; access anywhere, anytime

User interface is highly customisable

Comprehensive security & audit controls

Support for local government specific catalogue of services

Tailored representations of citizens & business customers

Highly scalable and resilient architecture

Open APIs providing multiple routes for integrations

Available via

G-Cloud Provider Logo
Digital Outcomres Specialist Logo
Uk SME Member Logo