Managed Service – Customer Success & Support for Salesforce
Managed Service – Customer Success & Support for Salesforce
Arcus Global offers support with certain complexities of administering and maintaining the environments of Salesforce.com.
We offer ongoing support, configuration, administration and enhancement by expert resources.
Following an initial on-boarding project, costs are based on the scope of service and complexity of the environment.
Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.
Why Managed Service for Salesforce?
On-demand Salesforce support
Experienced Salesforce administrators
Flexibility to add on additional services
ITIL Service Management processes: Trusted and reliable processes
ISO 27001, 9001 and 14001 certified provider
Monthly service reports
Access to Arcus developers & implementation teams with 3rd party product expertise
Cost effective, scalable & sustainable support arrangements. High quality & low risk
Accelerated & cost effective issue resolution
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