Arcus Licensing is a flexible and intuitive cloud-based solution developed in partnership with Local Authorities. It helps licensing teams efficiently process and manage licences. Supporting online application including payment integration. Workflows and integrated reporting ensure that officer and team caseload can be easily viewed and managed.
Further expansion of customer facing functionality such as self-service, customer accounts and public registers is available through the Arcus Digital Services Hub.
Why Arcus Licensing?
Intuitive consumer grade user experience
Embedded reporting & analytics
Self-service & mobile working built-in; citizens & officers can access anywhere, anytime
User Interface is highly customisable
Automated notifications, escalations and service breaches, both internally and externally
Data driven workflow of core processes
Online application forms
Online Public Register
Data sharing & collaboration to enable informed decisions