Public Sector

London Borough of Enfield Council Partners With Arcus Global

Arcus Global, a leading provider of cloud-based software solutions, has been selected by the London Borough of Enfield Council to deliver a modern Built Environment Solution, replacing legacy IT systems with a cutting-edge Software as a Service platform. The new solution will support the Council in managing Planning, Building Control and Land Charges.

Manchester City Council streamlines planning and building control with Arcus Global platform

MANCHESTER City Council has moved its Planning, Building Control and Local Land Charges services onto the same integrated digital platform as its Arcus Regulatory Services solution, going live after a 12-month implementation. This project aligns with Manchester’s stated ambition to be a leading digital city and its wider move away from legacy systems. The Council’s… Read more »

A Perfect Storm?

UK local authorities are navigating a perfect storm, digital skills gaps, legacy system inertia, and the complex timelines of Local Government Reorganisation. Arcus Global is proud to be the partner of choice for over 60 public sector organisations tackling this transformation head-on. Guided by our Salesforce-native system, we’ve achieved 26% CAGR and a 98% gross… Read more »

Monkey Business: Lemurs, Emus, and Arcus Licensing Systems

What a fantastic read, and great to see Arcus products being used out in the wild… see what I did there? Why is everyone groaning? Posted with permission from Emma McHugh, Licensing Services Manager at South Derbyshire DC. Full LinkedIn post here. It’s not every day you see an emu chilling in a field whilst… Read more »

Derbyshire County Council Goes Live With Trading Standards!

Arcus Global are delighted to announce that Derbyshire County Council have gone live on Arcus Trading Standards. John Stewart – Derbyshire County Council Trading Standards Manager, commented; “Derbyshire County Councils Trading Standards Service will be going live on 18 March. Thank you to all at Arcus for helping us get to this point. We look… Read more »

Arcus wins Central Beds for Built Environment and Regulatory Services!

Central Bedfordshire Council has selected Arcus Global, a leading provider of cloud-based software solutions, to implement a cutting-edge Software as a Service solution that enables the Council to manage services across multiple departments including the Built Environment (Planning Building Control & Land Charges) & Regulatory Services. The new Arcus platform will provide a modern, mobile… Read more »

Rotherham Metropolitan Borough Council chooses Arcus Global

Rotherham Metropolitan Borough Council has selected Arcus Global, a leading provider of cloud-based software solutions, to implement a cutting-edge regulatory services and licensing solution, signalling a move away from traditional legacy IT systems. The new Arcus platform will provide a modern, Software as a Service solution that enables the Council to manage regulatory compliance and… Read more »

London Borough of Enfield contracts with Arcus!

We are thrilled to announce that the London Borough of Enfield have contracted Arcus Global to provide its Built Environment suite covering, Planning, Building Control and Land Charges.

Royal Borough of Greenwich selects Arcus!

We are delighted to announce that the Royal Borough of Greenwich have selected Arcus Global to provide its Built Environment suite covering, Planning, Building Control and Land Charges.

Westminster goes live with Arcus Regulatory Services

Arcus Global  are thrilled to announce that Westminster City Council have officially gone live with our Arcus Regulatory Services solution, marking a significant milestone in their journey to better serve their Westminster community. This achievement reflects a great commitment to delivering high-quality, efficient, and accessible services for all. The Westminster City Council Safe City team… Read more »

Bracknell Forest Council selects Arcus Global to Transform Planning, Land Charges & Building Control

Arcus Global has been selected by Bracknell Forest Council to implement its Built Environment applications for Planning, Land Charges and Building Control, signalling a firm move away from legacy IT systems. Bracknell Forest Council has opted to move to a cloud-based planning system which enhances flexibility, remote working and improves end-user experience.  The new Arcus Built… Read more »

Gloucestershire County Council selects Arcus Global for Trading Standards Case Management Solution

5th February 2025 Arcus Global is delighted to announce that Gloucestershire County Council has selected Arcus Global to implement its Regulatory Services case management solution for their Trading Standards service via a Crown Commercial Service Framework. The award signals a firm move away from legacy on-premise IT systems as part of a multi-year contract award.… Read more »

Celebrating Our Win: Arcus Global Named Market Disruptor of the Year 2024

As the founder of Arcus Global, I am thrilled to announce that we have been honored with the Market Disruptor of the Year 2024 award at the prestigious Growing Business Awards. This recognition is a testament to our team’s relentless dedication to innovation and excellence in creating and developing an entirely new set of SaaS… Read more »

Wrexham County Borough Council goes live with Built Environment!

Arcus Global are delighted to announce that after a 9 month project, Wrexham County Borough Council have gone live on our Built Environment suite including Planning, Building Control and Land Charges. Wrexham County Borough Council commented; “The Wrexham County Borough Council system has now gone live and the Arcus Global team were very supportive in the weeks leading up to the go live… Read more »

Rethinking Citizen Engagement

In recent years, it has been largely accepted that the adoption of Citizen Self Service, primarily through the deployment of web-based forms, would revolutionise efficiency within local government that will allow citizens to access local government services 24/7. However, reality has often fallen short of these promises.  While web forms have become a staple in… Read more »

New public sector laws to have huge impact on built environment and planning

To many, the Queen’s speech might not sound like much but a rubber-stamping exercise. Yet what Her Majesty announced last week will impact planning and built environment platforms more than suppliers and public sector customers might initially realise. Here are the standout commitments from the Government this year, and what they mean for suppliers and the public sector alike.

Part Two – ‘Low Code to No Code’

Low Code sounds great: you (anyone) can use this magic tool, to create a full business application or part thereof, without having to use expensive techies, instead using a cheaper and less specialist resource. It is (mostly) completely visual, and can be achieved using a number of tools out there on the market. Sometimes it manifests as a toolkit on top of a platform like Salesforce or Dynamics.

Part One – The danger of Low code and a ‘Minimum Viable Anything’ approach

Over the last 5 years, there has been a shift in the consulting / advisory landscape in Public Sector and Local Government. It feels like many of the more traditional approaches are rebranding or disappearing altogether to be replaced by a fancy ‘Digital’ title, perhaps using a technical term or concept here and there, or quoting some newly created model for doing roughly the same thing.

Why the public sector should focus on the tech that will make lives better

It goes without saying that the past year has thrown up challenges that most of us never thought we would face, and the public sector is no exception.

Arcus Global appoints new Sales Director

Arcus Global, specialist cloud solutions provider for the public sector, has hired Paul Langridge as sales director.

In his role, Langridge will be responsible for the local government team, establishing and enacting a strategy to propel Arcus Global towards its growth goals by identifying new market opportunities and defining the actions required to take advantage of them.

No more excuses for cyber security failures in councils

Breaches of cyber security are a significant risk to every business and individual, but are increasingly affecting local government. Recovering from the February 2020 ransomware attack that reduced Redcar & Cleveland Council to using pen and paper for critical processes, was estimated to have cost over £10.5m – three times their 2019 central ICT budget.

Getting the data right: seamless data migration for the public sector

With the National Data Strategy setting out the Government’s desire to create a data-led public sector, as well as an appetite from local authorities to deliver data-driven services, many organisations now see that migrating from legacy systems to a new provider offers the ideal opportunity to improve data quality and use this investment to its fullest potential.

Arcus is now Cyber Essentials Plus Certified!

Security of your (and our) data is of paramount importance to Arcus Global. As a company who specialises in working with Local Government it can, and very often does, involve handling sensitive, personally identifiable information belonging to members of the public. Therefore, I am pleased to announce that Arcus Global has achieved the coveted Cyber Essentials Plus certification to add to its growing list of accreditations and underpins the company’s commitment as a key supplier to the public sector.

Arcus Global appoints Head of Marketing

Arcus Global, a leading cloud service provider to the public sector, has appointed Charlotte Fionda as Head of Marketing. She will be responsible for developing and implementing integrated marketing campaigns and communications aimed at building brand awareness and driving growth.

Arcus Global launches annual tree planting programme

As part of Arcus Global’s commitment to supporting sustainability, we will be donating 100 tree saplings to any new and existing Local Authority customers to enrich their local communities – it’s something that we’re pledging to do every year. We will work with our customers to carefully identify the right location and species and help them source and plant in their areas.

Planning for the future

As the product owner for the Built Environment suite, it is my responsibility to understand market changes and trends. As such I’ve been closely watching the comments and responses to the Government’s Planning for the Future white paper. It’s been particularly interesting to see discussions going on around the newly proposed zoning concepts rather than the adoption of technology.

The key digital freedoms for the public sector

Much has been made of the unprecedented nature of 2020 and the innovation that accompanied the response to the demands of the pandemic. On reflection, I think last year changed the way we think about innovation (or at least the emphasis of it). We moved away from new entrants disrupting stale markets and faced a ‘stress test’ of the technology infrastructure that the public sector in particular had put in place in the latter half of the 2010s.

Why is the UK’s public sector still lagging on digital transformation?

The UK has a hugely complex system of public services. When I started Arcus Global at the backend of 2009, the UK was considered a world leader in digital government. Over that time we’ve seen a dramatic digital shift, with much innovation and achievement taking place between 2010 and 2015.

Arcus Global appoints Casey Crellin as new COO

Cloud services provider to the public sector, Arcus Global, has appointed Casey Crellin as Chief Operating Officer (COO) to drive operational excellence across the company.

Arcus Global appoints new business development director

Arcus Global, a cloud solutions provider for the public sector, has hired Tony Burrows as business development director. In his role, Burrows will be responsible for commercial activity, identifying new market opportunities, leading on bids, and driving outcomes for customers utilising the Salesforce platform.

Arcus Global takes on Cambridge Judge Business School apprentice

Cambridge-based Arcus Global, a cloud solutions provider for the public sector, has hired an apprentice from Cambridge Judge Business School. Guneet Malik is currently working his way towards achieving an MBA with a concentration on digital transformation.

What connects the beach, talent, transformation and the digital future?

Well it’s the annual Chartered Institute of Public Finance and Accountancy (CIPFA) conference in Bournemouth on July 11 and 12.  The theme is Talent, Technology, Transformation: Mapping the Digital Future. So we have to be there!

Arcus Global secures £3m investor funding to enable further growth

…”Arcus has developed an enviable reputation for their innovative approach and we believe their solutions will fulfil an important role in helping public sector organisations drive efficiencies and to adapt to the changing digital landscape.” Charlie Robinson YFM

Arcus becomes a consulting partner for the Amazon Connect service

Arcus Global are rather pleased to announce that, following a rigorous assurance process, we have become the first validated ‘go to’ consulting partner in EMEA for the Amazon Connect service.

Amazon Connect is the artificial intelligence (AI) based, automated service that powers the contact centre of the world’s most customer centric company – Amazon.com. It is also the technology that we used for our successful project with the NHS Business Services Authority – which resolved 42% of calls to the European Health Insurance Card (EHIC) service.

Would you buy a house in the same way government procure goods and services?

Let’s for minute image that there are fixed rules for buying a house.  Let’s stretch our imagination a little bit further and imagine that we had to buy a house using the principles that govern the procurement process.  

4 Causes of Legacy Systems Syndrome and Some Ways to Mitigate Them

Does your organisation have a system, which while critical to some business function is proving nearly impossible to update and change? Does every upgrade cycle take months and require serious effort and testing? Is the application starting to creak at the seams and proving occasionally unstable?